Update on Personal Data Processing
We would like to assure you that the protection of our customer’s personal data, is a primary important issue for KAPA SA (currency exchange offices) based in Athens, Agiou Konstantinou 39-41, PC 10437.
Processing Manager - Data Protection Officer (DPO)
What is the purpose of processing and how we use your personal data
We use your data in a variety of ways that vary according to the purpose of the processing.
There are cases in which KAPA SA (currency exchange offices) will not be able to take action if it does not have any particular personal data, such as your personal data required when processing your orders.
The purposes of processing your personal data are:
(a) the provision of the services you assign to us and you wish to receive from us. Specifically:
Execution of your orders
In order to process your orders, the necessary information we need are:
the name and surname and for companies: VAT number,Tax Office, Occupation,
the invoicing and / or delivery address
the phone number so we can communicate with you about your order
the mobile phone number for your electronic email update or phone communication regarding your order,
your email address to receive updates about your order.
(b) The above is necessary to prevent and detect fraud against you and against our company.With your consent and of course if you have granted us the necessary information we need either when creating a member account or when registering in our newsletter and personalized communication, there are provided also the following options:
Subscribe to the newsletter, send updates and promotions:
To subscribe, to newsletters, receiving updates and offers, you must provide us with your email address.
By subscribing to our newsletter, personalized updates and your respective consent,you can enjoy all our updates and offers we send via email and text messaging or instant messaging through relevant services (for example via SMS, Viber, Push Notifications etc).
Create a member account:
To create a member account you must provide the email address and set your own personal passwords
With your subscription and your consent, you can enjoy all the updates and offers we send via email and text or instant messaging through relevant services (for example, SMS, Viber, Push Alerts, etc.).
By creating a member account according to the above and your respective consent, you will make your next orders without having to re-enter your details. You will now be able to enjoy an optimal experience with access to your account details, your order history, and the status of your open orders, favorites and all of the settings on the 'My Account' page.This will give you access to all of your items so you can complete or modify them as needed. You will be able to enter into your account all the necessary information to execute your orders so you do not have to fill them every time you order.
You will also be able to add additional information such as gender and date of birth, allowing us to offer you an even closer to your needs personalized information.
What are the legitimate reasons for processing your personal data?
We only process the personal data you provide us when we have a legitimate reason to do so.
Legal reasons for processing your personal information are:
(a) the provision of the services you assign to us and you wish to receive from us and consequently fulfill our contractual obligations in this context in order to communicate with you about your orders and generally where it is reasonably necessary or necessary for the maintenance of legal or regulatory requirements, dispute resolution, frauding prevention and abuse, or enforcement of terms and conditions.
(d) the consent you provide under the specific conditions set by the legal framework in order to: subscribe to the newsletter, receive updates on products, services, offers, etc. from KAPA SA(currency exchange offices) as well as from other companies of the Group to which KAPA SA(currency exchange offices) belongs.
Place of transfer of personal data
Data Storage period
The length of the data storage period is decided on the basis of the following specific criteria, as appropriate:
You can also use the unregistration options by following (clicking) the corresponding link in our electronic communications.
Υour rights in relation to your personal data
Any natural person whose data are processed by KAPA SA (currency exchange offices) enjoys the following rights:
Right of access:
You have the right to be aware and verify the legitimacy of the processing. So, you have the right to access the data and get additional information concerning its process.
Right of correction:
You have the right to study, correct, update or modify your personal data by communicating with the Data Protection Officer (DPO) at the above contact details.
Right to delete:
Right to limit processing:
Right to oppose processing:
You have the right to object at any time to the processing of your personal data in cases where, as described above, it is necessary for the purposes of legitimate interests we seek as processors, as well as for processing for direct marketing and consumer profile training.
Right to portability:
You have the right to receive your personal data free of charge in a format that allows you to access, use, and edit them with commonly used editing methods. You also have the right to ask us, if technically feasible, to pass the data directly to another processor. Your right to do so exists for the data you have provided to us and is processed by automated means based on your consent or performance of a relevant contract.
Right to withdraw consent:
Finally, KAPA SA (currency exchange offices) informs you that, where processing is based on your consent, you have the right to revoke it freely without affecting the legitimacy of the processing based on your consent prior to recall. To withdraw your consent, please contact our privacy department at: firstname.lastname@example.org Data Protection Officer (DPO): Mr.Courbouzos Dimitris, tel. 210 5234402.You can also use the unregistration options by following (clicking) the corresponding link in our electronic communications.
Right to make a complaint to the Personal Data Protection Authority
Links to other websites.
Our webpage may contain links to foreign websites. KAPA SA (currency exchange offices) is not responsible for the privacy practices or the content of other websites that KAPA SA (currency exchange offices) does not own. Therefore, we suggest that you read carefully the privacy statements of these foreign websites.